Use Case: Outsourced Dedicated Security Operations Centre (SOC) for SIEM Operation and Optimisation


Company XYZ is a medium-sized organisation that has made a significant investment in a Security Information and Event Management (SIEM) solution to monitor and detect potential security threats across its IT infrastructure. However, due to a lack of in-house expertise and resources, the organisation is struggling to fully configure and utilise the SIEM system to its full potential. To address this challenge, Company XYZ decides to partner with an outsourced dedicated SOC to optimise their SIEM implementation maximize its effectiveness.

Organisation Profile:

Company XYZ operates in the financial services sector and handles sensitive customer data, including financial transactions and personal information. With a large IT infrastructure comprising on-premises and cloud-based systems, the organisation faces an increasing number of threats, including malware, inside attacks and data breaches. The company recognises the need to proactively monitor its environment, detect potential incidents, and respond swiftly to minimise the impact on its operations and protect customer data.

Challenges Faced by Company XYZ:

  1. Limited In-house Expertise: Company XYZ lacks the necessary skilled personnel with deep knowledge of SIEM tools and techniques to configure and manage the system effectively. As a result, they are unable to leverage the full capabilities of their SIEM investment.

  2. Resource Constraint: The organisation struggles to allocate dedicated personnel and resources for round-the-clock monitoring, analysis, and response to security events. They require a dedicated team that can focus solely on security operations.

  3. Continuous System Optimisation: The SIEM solution requires constant tuning, fine-tuning, and updating to adapt to evolving threats and maintain its effectiveness. However, the organisation lacks the capacity to stay up-to-date with the latest security threats and best practices.

Benefits of an Outsourced Dedicated SOC:

  1. Expert Configuration and Implementation: The outsourced dedicated SOC brings a team of skilled security professionals with expertise in SIEM solutions. They work closely with Company XYZ to understand their specific requirements, infrastructure, and compliance needs. The SOC team configures the SIEM system based on industry best practices, ensuring that it aligns with the organisation’s security objectives.

  2. 24/7 Monitoring and Incident Response: The dedicated SOC team provides round-the-clock monitoring of security events, leveraging the SIEM system’s capabilities. They analyse alerts, identify potential threats, and promptly respond to security incidents. The team follows established incident response procedures to contain, mitigate, and remediate any security breaches effectively.

  3. Threat Intelligence and Adaptive Updates: The outsourced SOC maintains a comprehensive threat intelligence program that continuously monitors emerging threats, vulnerabilities, and attack patterns. They leverage this intelligence to fine-tune the SIEM system, update correlation rules, and develop customised use cases that align with the organisation’s risk profile. This ensures that Company XYZ remains protected against the latest cyber threats.

  4. Compliance and Reporting: The outsourced SOC assists Company XYZ in meeting regulatory and compliance requirements. They generate detailed reports on security incidents, threat trends, and compliance status. These reports help the organisation demonstrate their adherence to security standards and provide valuable insights for proactive risk management.

  5. Knowledge Transfer and Training: The dedicated SOC team not only manages the SIEM system but also transfers knowledge to the internal IT team. They conduct regular training sessions and workshops to enhance the in-house skill sets and enable the organisation to take on more responsibility in security operations over time.


By partnering with an outsourced dedicated SOC such as Bluedog, Company XYZ can overcome the challenges they faced in both operating and optimising a complex SIEM system, improve their security posture and get best value from the investment made in the SIEM system, whilst at the same time saving money and resources to concentrate on their core business more effectively.

Speak to Bluedog today about how we can help your organisation create an Outsourced Dedicated SOC and save your organisation money, and more effectively utilise the investment in complex SIEM platforms.