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System Administrator (On Site)

Job Highlights

Outstanding career growth and development opportunities

Competitive salary and work benefit package

Passionate, energetic and innovative work culture

Key Responsibilities

  • System Management:
  • Install, configure, and maintain operating systems, software, and hardware components.
  • Monitor system performance and ensure reliability and availability of servers.
  • Perform regular system backups and data recovery operations.
  • Manage and inventory all assets including but not limited to all system hardware, software, and licenses.
  • Deploy and improve monolithic and microservices architecture.
  • Network Administration:
  • Manage and maintain network infrastructure, including switches, routers, firewalls, VPNs, WiFi/access points.
  • Monitor network performance and troubleshoot issues as they arise.
  • Implement network security measures to protect data, software, and hardware.
  • User Support:
  • Provide technical support to internal users and resolve IT-related issues promptly.
  • Manage user accounts, permissions, and access controls.
  • Support end-user equipment i.e desktop, laptop/PC etc.
  • Security Management:
  • Implement and maintain security policies and procedures.
  • Monitor for security breaches and respond to incidents.
  • Keep systems updated with the latest security patches and updates.
  • System Improvement:
  • Identify opportunities for system enhancements and improvements.
  • Collaborate with the other team to plan and implement new technologies.
  • Document system configurations, procedures, and changes.

Qualifications

  • Education:
  • Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
  • Experience:
  • Minimum of 2 years of experience in system administration.
  • Technical Skills:
  • Proficiency in managing Windows and/or Linux and MacOS operating systems.
  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Knowledge of network protocols, firewalls, and security measures.
  • Familiarity with cloud services (e.g., AWS, Azure, DigitalOcean) is required.
  • Familiarity with AMQP protocol i.e RabbitMQ.
  • Experience with automation tools like Puppet, Rundeck,Chef etc.
  • Soft Skills:
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and organized with the ability to manage multiple tasks.

Job Description

This is your chance to launch your career into the exciting world of cyber security!

We are looking for a Trainee Customer Support Engineer to work alongside our current Support Team and learn on the job about our range of high-quality Cyber Security Products and Services.

The Trainee Customer Support Engineer will be responsible for assisting the Customer Support team in providing an excellent customer service experience to our client’s customers. The trainee will be expected to provide support to customers via our online support platform. The trainee will also be responsible for documenting customer issues and providing feedback to the customer support team. We strive to solve customer queries by providing the best customer experience with the quickest solution.

You must have an inquisitive mind and be quick to learn. You must have the ability to quickly comprehend the content of a customer query or request, and as most of our customers are native English speakers, your English language skills are of paramount importance.

Additional Information

Career Level

1-2 Years Experienced Employee

Years of Experience

2 Years

Qualification

Bachelor's/College Degree

Job Type

Full-Time

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